Welcome to Adkintera LLC’s Refund Policy page. Here, we provide you with detailed information about returns and exchanges so you can better understand our refund process.
- Refund Policy Overview
We want you to be satisfied with your purchase of men’s shirts. If you are not satisfied with your purchase after receiving the item, you can request a return or exchange within 30 days of receiving the item. - Conditions for Returns and Exchanges
Product Condition:
All returned or exchanged items must be in unused condition and in their original packaging. Returns will not be accepted if there is any wear and tear, stains, or other damage.
Application Deadline:
Please ensure that you submit your return or exchange request within 30 days of receiving the item. Requests submitted after this deadline will not be accepted. - Return and Exchange Process
Requesting a Refund or Exchange:
Please visit the “Contact Us” page on our website to fill out the contact form, or send an email to cassandra@adkintera.online to contact customer service.
Please include your order number, purchase date, and the reason for your return or exchange in your email.
Confirmation: Our customer service team will process your request within 1-2 business days and provide you with further return instructions and the return address.
Return Address: 24151 MIRROR DR UNIT 15 CHUGIAK, AK 99567
Return Shipping: Please ship the item to the address above, ensuring you use a trackable shipping method to obtain proof of shipment. We recommend that you purchase appropriate insurance for the returned item. - Processing Time
Return Processing: Once we receive your returned item, we will typically process your refund or exchange request within 5-7 business days. You will receive a confirmation email once the processing is complete.
Refund Timeframe: Refunds will be issued via your original payment method. The refund processing time varies depending on your bank or payment institution, but is usually completed within 3-5 business days. - Important Notes
Shipping Costs: Return shipping costs are the responsibility of the customer, unless the return is due to a product issue (such as an incorrect or damaged item).
Transaction Fees: Payment processing fees for the original transaction (if applicable) will not be refunded. If you have any questions about our refund policy, please feel free to contact the Adkintera LLC customer service team.
Thank you for choosing Adkintera LLC, and we look forward to providing you with high-quality products and services!